FAQ - The Brew Series

Can we substitute our entry and is there a substitution fee?

You can find a substitution for your 2025 entry and get the full cost from another party. There will be no substitution costs charged. The deadline for substitutions will be (7 Days prior to the event). This can be done by the participants by logging back into the entry and following the steps to complete a substitution.

Can I enter and pay for another participant?

Yes you can, however, you will need all of their medical and emergency details.

Can I register for multiple people but make one payment?

Yes – once you have created your profile and start entering event you will get the option to add more people.

How can I update my details?

Go the entry portal and update your information.

Can I enter at the event and where is registration?

No late entries, entries will close 3 days before the race. Click Registration Link Below.

When do online entries close?

Online Entries will close 3 days prior to the event taking place.

Is there a physio service?

Yes we will have a massage therapist at the finish line.

Are there water points?

Yes there are 3 fully stocked water points.

Will there be live entertainment?

Absolutely.

Are there prizes?

Cash and Product Prizes.

WHAT TIME IS PRIZE GIVING FOR EACH EVENT? HOW SOON AFTER THE EVENT IS THERE PRIZE GIVING?

When the race director has count of all podium positions in that category.

 

Are there medics?

Yes, there are medics on route and at the Medic Tent at the venue.

Who do I contact in case of an emergency?

There is an emergency number on each bike board.

I have made payment but not received confirmation?

If you paid by EFT, please allow 2 – 3 working days. If you paid by Credit card this should be instant. For EFT’s still not reflecting, it is possible that either an incorrect Reference number or mismatch in the amount paid is delaying the reconciliation of this payment. Kindly email proof of payment to bianca@coastlinegroup.co.za

How do I change my distances or event choice?

There is only one distance.

I requested a refund, how long will this take?

No refunds are allocated from 7 days before the race.