You can find a substitution for your 2023 entry and get the full cost from another party. There will be no substitution costs charged. The deadline for substitutions will be (30 Days prior to the event). This can be done by the participants by logging back into the entry and following the steps to complete a substitution.
Yes you can, however, you will need all of their medical and emergency details.
Yes – once you have created your profile and start entering event you will get the option to add more people.
Go the entry portal and update your information.
Yes there are on the day entries available as long as the event is not sold out yet. Entry fees at the event are more expensive than online. See downloadable programme for more information.
Online Entries will close 3 days prior to the event taking place.
Yes we will have a massage therapist.
Yes.
Absolutely.
Yes.
Within 30 minutes after the first rider finishes. This decision will be to the discretion of the race director.
Yes, there are medics on route and at the Medic Tent at the venue.
Report to the info desk and they will act accordingly, if it’s a medical emergency you can repot to the medical tent at the club.
If you paid by EFT, please allow 2 – 3 working days. If you paid by Credit card this should be instant. For EFT’s still not reflecting, it is possible that either an incorrect Reference number or mismatch in the amount paid is delaying the reconciliation of this payment. Kindly email proof of payment to bianca@coastlinegroup.co.za
This is an admin/back office task, email or phone us.
EFT refunds can take 5 working days. Credit card refund will be done on request, however, to reflect on the cardholder’s statement – this varies but at most 10 working days and will always reflect on the original date – ie the same date as the payment date.
